Technical Support and Maintenance

Routine preventative maintenance, Emergency response & technical support
Belfast - Dublin - Ireland

Support Services

Access Technology Ireland brings significant technological expertise, deep knowledge of implementation experience to each engagement and our solution delivery approach ensures rapid deployment and high user adoption.

Our team works closely with our customers to identifying appropriate identity and access management related components, frameworks and technologies that would best serve customer’s needs. We develop this roadmap using the standard methodology, optimised over numerous enterprise-scale implementations and are confident our approach delivers the most competitive Access Management Solutions on the market.

Technical Support

ATireland understand just how frustrating poor technical support can be.

Waiting on hold, being passed from pillar to post, when all you want to ask is a simple question, can test the most rational of souls.

That's why our team of technical support staff are different. We are friendly and approachable and absolutely no problem is too small.

ATireland technical support staff are genuinely happy to help.

If you encounter a problem or have a query about one of our products you can contact our fully trained support staff.

Maintenance

Access Control System Maintenance Is More Important that you think.

It is normal for the components of any access control system to deteriorate over time. Doors, latches, card readers, closing devices and proximity cards can become worn out at some point and might create a loophole in the security system. While a breakdown of a door is easy to identify, an improperly working smoke detector, ventilation or alarm system may go unnoticed for sometime until a security incident occurs.

Software is not rigid either. With employees leaving and coming, staff members being promoted, which entails rotation of personnel and a change of their access rights, databases need to be adjusted accordingly. An access database that is maintained improperly may pose such threats as unauthorised access, espionage, vandalism, or access denial to those who are authorised to enter the premises.